Muhammad Omer is the founding partner at Allied Consultants. Areas of interest for him are entreprenuership in organizations, IT Management, Integration and Business Intelligence.
Biztalk Blog Integration

Elephant in the room: Managing 24/7 support for your EDI projects

BizTalk consulting firms can increase their profitability and customer satisfaction by addressing a recurring problem that I see in BizTalk space. There is a mismatch between the end clients’ price appetite for EDI support services and the consulting firms’ cost of maintaining 24/7 EDI support services. Some customers operate globally, and they need 24/7 support […]