Cosmetics Company goes for Business Process Automation

Location: New York, USA

Industry: Multinational Cosmetics

Problems

Business Process Automation is the primary focus of enterprises when they use SharePoint. Business process automation is the utilization of innovation to automate repeatable, everyday assignments. It quickens how work completes by directing data to the correct individual at the ideal time through client characterized rules and activities.

Revelon’s goals were:

  • Increase in productivity

They were looking for higher productivity rates for routine tasks, with the side benefit of freeing up employees’ time to concentrate on more complex and revenue-generating activities and better customer service.

  • Streamlined communication.

They were looking for a streamlined communication that could provide them visual and organized platform where all employees would have a centralized view.

Problems

  • Time and Cost

Which could free up their time to work on items that would add genuine value to the business, allowing them to be more innovative and increasing their employees’ levels of motivation.

  • Quality

Which could result in higher quality products and customer service that would be more reliable.

Other goals were:

  • Better Visibility
  • Less Efficient Task Management
  • Better Operational Stability
  • Greater Customer Satisfaction

Allied Consultants developed several applications on top of SharePoint which included:

  • Business workflows
  • Business forms
  • SharePoint branding elements
  • Enterprise search

Solutions

  • Vendor Management

This included blacklisting vendor(s) based on approvals from several key actors in the company. There were several criteria based on which the approvers were chosen. The primary tools used were Nintex Forms and Nintex Workflows. Other applications were developed for Procurement, Finance and HR.

  • SAP Integration

Since many of the key processes in the company were using SAP and other major ERP solutions. In order to fill in the gaps, several times we had to develop supportive solutions that either imported information from the ERP packages or exported information back. This required understanding the existing processes, identifying the requirement and then filling the void.

  • Content Migration

We performed several migrations of content, business processes including complex information architecture transformations.

  • User On-Boarding Automation

This included fully automating the SharePoint access management. Admins were designated for each area of SharePoint. And they would get request for access for their particular areas.

  • SharePoint Platform Support

Managing servers, Continuous Integration using Microsoft Team Services and Application Maintenance.

Tech Stack

  • SharePoint
  • Nintex Workflows
  • Nintex Forms

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