Account Management
Centralize all your company accounts and Contacts. Integration with social profiles like LinkedIn enables easy look-up of information from public sources like LinkedIn, Facebook and Inside View
Email Tools
Email integration allows you to track email conversations, add them to lead and account records. Optional integration with Outlook is also available.
Web Store Front Integration
Powerful integration with store-front technologies like WordPress and Magento enables leads from the front-end to get integrated right into the CRM. This allows for easy customer segmenting and the creation of dynamic marketing lists.
Marketing Resource Management
Centralizes marketing content so the whole team can collaborate on it together.
Cloud and On-Premis
The solution can be setup in both cloud and on-premis options
Activity Feeds
The solution lets you track users, accounts and customers for social activity. Subscribing on a particular entity provides a facebook-like activity stream of your interests.
Opportunity Management
Track leads and opportunities separately in the system. Funnel charts built on top of this data provide a clear view of the sales pipeline to management.
Case Management
Built-in case management tools allow you to track open support tickets and requests and associate them with customer profiles. This provides an integrated view of all conversation history with sales-reps engage customers.
Marketing Campaign Management
The solution allows you to track marketing campaigns, activities and lists.
Mobile Access
Optional mobile integration enables users to view CRM content on the go.
Infinity Customizable
The most powerful feature perhaps is a user-customizable architecture that enables users to add new forms and fields in the existing application without the need for any coding or developer knowledge. This presents a very powerful framework that can be customized to your way of doing business.
KEY BENEFITS

- Centrally track and manage all interaction
- Better Customer Insight and Service
- Customer Segmentation and Insight
- Better visibility on salesforce activities
- ROI visibility for marketing campaigns
- Identify Opportunities to Cross-Sell
- Improved Salesforce Productivity
- Reduce Costs
Explore how IT can help your business by
Industry
- Government and Public service
- Real Estate & Construction
- Non-Profit
- Freight, Logistics, Transportation & Warehousing
- Healthcare
- Accomodation and Food
- Construction & Engineering
- Education and Research
- Entertainment, Recreation and Arts
- Manufacturing
- Miscellaneous
- Professional and Technical Services
- Law services
- Utilities
- Travel and Tourism
Business Function
Shareholder Value
Technology